Patron Services at Concerts and Readings

Here are some of the volunteer opportunities at Centrum’s many public events. The Centrum volunteer team is made up of wonderful people who provide great customer service, and make each event safe and fun for everyone. If you’d like to join us, we’d love to have you… but remember, during these performances we are “working”, and don’t always get to see or hear the show. So pick your events and assignments with that in mind.

**ACCESS Specialist (assisting our special needs patrons)
Prepare ACCESS seating area & signage; provide seating & safety assistance as needed until event ends.

**ALD Specialist (Assistive Listening Device)
Prepare ALDS and provide to patrons; remain until event ends to collect and store them.

**ACCESS/Artist’s Gate
Limit use of this gate to drop-offs and exceptional need; keep fire lane clear.

**Beer Garden
Carry/set-up supplies, pour, cashier, clean area, knock-down at closing.

Box Office
Customer service, selling tickets and handling will-call.

Flow Director
Direct patrons to doors closest to their seats; then assist Lead Usher.

**Information Table
Assist with volunteer supplies; provide information to patrons; clean-up area after intermission.

Assist/direct patrons parking cars per instructions of Parking Team Lead.

Provide printed program materials and information to patrons as needed.

**Retail sales
Set-up, sell, pack-up Centrum merchandise at performances.

**Rhody/Chapel Gates
Permit entrance only to ticketed patrons.

Ticket Taker
Collect tickets and provide information at Centrum events.

Patron seating/safety/assistance. Enforce venue rules and safety procedures.

Set & Strike Team
Meet 1.5 hours before gates open to set up chairs, tables, program materials, signage, etc. After the event “strike” and store these items.

Donor Reception
Prepare and serve snacks during the intermission in an “invitation only” setting. Also beverage service, decoration and clean-up.

**These are long shifts – please consider this when volunteering.

Team Leaders may be asked to attend informational meetings.
ACCESS Specialist training and volunteer orientation days will be held in June.